Can I block certain credit cards for web orders?
If you're using integrated payment processing through USAePay or Stripe, we can easily turn off certain credit cards for you. Customers frequently ask for American Express to be turned off, for example. Click here to submit a request for us to turn off specific cards.
14-Mar-2025
How do I use or access a vanity email with Floranext?
Free emails are addressed in the format [email protected]. These are provided by free services and don't require any setup or coordination with Floranext. Vanity emails, on the other hand, are in the format [email protected] and require a particular setup with Floranext to handle your Floranex…
14-Mar-2025
How can I access the Floranext dashboard from my home computer or phone?
It's easy to access your Floranext dashboard from your home computer and other devices, allowing you to take phone orders, access reports, and view orders anywhere, anytime! * Download and install Google Chrome (optional on Mac or iPhone) * Log into your POS, either by following the link in your welcome letter, …
14-Mar-2025
Are Floranext websites responsive for mobile viewing?
Yes! All currently available website themes are responsive, which means they are set up for both desktop as well as mobile viewing.
14-Mar-2025
Can customers track their orders or see their order history?
A customer can track the status of their order by going to the My Account page. A link for the My Account page is included in the order confirmation email and there is a link to this page on the footer of your website in most themes. For the order to reflect the order status for order tracking purposes, you will n…
14-Mar-2025
Hardware and Printing | Recommended Hardware for the Floranext POS
(Please Note: If you will be using the Floranext POS for iPad, see this list of recommended hardware) What Printing Do Florists Do? * Work Order - includes all order details for internal use (e.g. floral designer); Prints on letter paper * Tickets - Optional perforated stationery that includes card messa…
14-Mar-2025
