How do I switch to Floranext from my current website?
My current website is with a wire service, how can I switch my site to Floranext? Switching to a Floranext florist website is easy! There is no "downtime" or loss of service to your existing website. If you don't own your domain, we can help! * Click here and fill out a help ticket, including which wire servic…
14-Mar-2025
What are the terms and conditions for my Floranext service?
Our Terms and Conditions can be found here: Floranext End User License
14-Mar-2025
What size receipt paper does the app support?
The Floranext POS iPad app supports 80mm printer paper.
14-Mar-2025
Upgrading Your Web Browser
Safari - OSX Updates To upgrade your Safari browser, you will need to upgrade your OSX to the latest version, El Capitan. The newest version of Safari is part of this bundle. This can take a long time depending on your internet connection, and you won't be able to use the machine while it is upgrading—it's best to…
14-Mar-2025
Is it possible for Floranext to do custom work on my website or POS?
From maintenance of existing features to development of new ones, Floranext does all it can to meet the needs of our customers. This being said, there are times when a customer may request a feature or adjustment outside the current structure of our software. Floranext evaluates all requests for custom work or new f…
14-Mar-2025
How do I clear my browser cache?
Clearing your browser cache will cause any cached versions of your Floranext POS and Website to be removed from your computer so the most recent version will be seen. It is easy to complete in 2 steps and can resolve common minor issues like: * Saving a page doesn't seem to save changes * Settings just changed sti…
14-Mar-2025
How do I forward another domain I own to my main Floranext site?
When you're ready to launch your Floranext website, our team will point the domain you will be using for the Floranext Website, Please contact your domain host to set up domain forwarding for any other domains you want to forward to the Floranext Website. For example, we would point your domain amysflowers.com to…
14-Mar-2025
What are Floranext's support hours and how can I get assistance with my Floranext software?
Find Answers Online You're here now! Search the Floranext database for some quick reference. You can access our database from your Floranext dashboard as well, just mouse over the question mark icon in the upper right and click Help & Support. Need further assistance? Contact us! We're closed the following holiday…
14-Mar-2025
What are the minimum software and computer requirements for Floranext?
Virtually any new commercially-available computer will be able to run Floranext with no problem, but if you're attempting to use older computers, it's worth checking your computer specs to ensure they are compatible with Floranext. Windows Laptop/ Desktop To use Floranext on Windows, you'll need the following: * …
14-Mar-2025
How do I use or access a vanity email with Floranext?
Free emails are addressed in the format [email protected]. These are provided by free services and don't require any setup or coordination with Floranext. Vanity emails, on the other hand, are in the format [email protected] and require a particular setup with Floranext to handle your Floranex…
14-Mar-2025
