What are Floranext's support hours and how can I get assistance with my Floranext software?
Mar 14, 2025
Find Answers Online
You're here now! Search the Floranext database for some quick reference. You can access our database from your Floranext dashboard as well, just mouse over the question mark icon in the upper right and click Help & Support.
Need further assistance? Contact us!
We're closed the following holidays in 2025:
| Memorial Day | May 26th |
| 4th of July | July 4th |
| Labor Day | September 1st |
| U.S. Thanksgiving | November 27th |
| Christmas Day | December 25th |
| New Year's Day | January 1st, 2026 |
We have abbreviated or extended support coverage for the following days:
| U.S. Black Friday | November 29th | 9am to 8pm EST |
| U.S. Small Biz Saturday | November 30th | 12pm to 3PM EST |
| Christmas Eve | December 24th | 9am to 5pm EST |
| New Year's Eve | December 31st | 9am to 5am EST |
Submit a Ticket Online
Click here to submit a ticket or navigate to the help icon at the top of your Floranext dashboard.
Phone
Dial (415) 906-2850 x2 for Support. Tickets and phone calls will be replied to during business hours.
Chat
Click the blue (...) bubble in the lower right of this page to open a chat with Floranext Support!
