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Frequently Asked Questions (FAQ)
General Troubleshooting
Changing Google Chrome Print Preview to Classic View
A recent update by Google to the Chrome web browser has changed the print preview screen for some users. If you prefer the classic print preview layou...
Cash Disbursement Dropdown Not Visible
Fix: Browser "zoom" should be default ratio 1. Hit the 3 vertical dots on the upper right-hand corner. 2. Check the zoom settings back to ...
Unable to Search for a Customer in Take Order that Exists in the Customers Database
This is most often caused by accidentally setting the customer account to Inactive from their Customer Account Information on the customer profile. Go to ...
Why aren't my add-on products showing on my website?
The most common reasons add-on products may not display is the root category having been disabled. To check this, navigate to Products > Products > W...
Upgrading Your Web Browser
Safari - OSX Updates To upgrade your Safari browser, you will need to upgrade your OSX to the latest version, El Capitan. The newest version of Saf...
Floranext isn't sending system emails...
If your customers are letting you know they aren't receiving system emails (statements, invoices, proposals, order confirmations, etc.), or you aren'...