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Frequently Asked Questions

How do I switch to Floranext from my current website?
My current website is with a wire service, how can I switch my site to Floranext? Switching to a Floranext florist website is easy! There is no "downt...
How Do I Use My Floranext Dashboard?
Below is an overview of several of your most important Floranext dashboard options. Products Add Product: Quickly add a website/POS product ...
How do I use or access a vanity email with Floranext?
Free emails are addresses in the format yourflowershop@gmail.com. These are provided by free services and don't require any setup or coordination with F...
What are Floranext's support hours and how can I get assistance with my Floranext software?
Find Answers Online You're here now! Search the Floranext database for some quick reference. You can access our database from your Floranext dashboard ...
How do I temporarily suspend website orders during the holidays?
Do you need to temporarily suspend your website from accepting customer orders during a busy time, or the holidays? Just follow the steps below. We reco...
Does Floranext offer websites in languages other than English?
Yes, Floranext supports languages other than English for websites. For Canadian customers, we have English/French options for websites, and we have othe...
How do I create an employee account with limited access?
Different Floranext logins for employees or others can be created with more limited access than the store owner profile. Let us know what level of access y...
How can I access the Floranext dashboard from my home computer or phone?
It's easy to access your Floranext dashboard from your home computer and other devices, allowing you to take phone orders, access reports, and view orde...
Are Floranext websites responsive for mobile viewing?
Yes! All currently available website themes are responsive, which means they are set up for both desktop as well as mobile viewing.
How do I clear my browser cache?
Clearing your browser cache will cause any cached versions of your Floranext POS and Website to be removed from your computer so the most recent version wil...