TABLE OF CONTENTS

• What is Link?
• FAQ

What is Stripe Link?

Link is a Stripe service that helps speed up the checkout on your website. Link customers can save payment details for one-click purchases.

Link provides:

• Faster Checkout - customers can checkout 3x faster with a Link account.
• Reduce Chargebacks - Link offers the highest level of credit card security, so chargebacks are very rare. 
• More Repeat Purchases - Businesses who adopt Link see a 14% increase in returning customers (based on Stripe research).

FAQ

• Q: Do I need to do anything to turn on Stripe Link?
  • A: No. If you are a Floranext customer using Stripe, Link is already turned on for you automatically. 
    
• Q: Are there any additional fees associated with Link?
  • A: No, Link is a Stripe provided service. Payments submitted through link are handled the same as any other credit card payment. 
• Q: How does Link help avoid fraud and chargebacks?
  
  • A: If a customer needs to log into their Link account will need to authorize the login with a quick confirmation code sent to phone or email. This multi-factor authentication process guarantees that their payment is secure and ensures that only your customer can complete payments with their card.
• Q: How does Link speed up my checkout? 
  • A: Setting up Link is as quick as providing your phone number and email address while checking out. On future visits, Floranext will recognize your customer's email address allowing them quick access to their saved payment methods.
• Q: Does Link work with Floranext's Credit Card Surcharge feature?
  
  • A: Similar to Apple Pay or Google Pay, Floranext is unable to determine if a card is legally eligible for a surcharge when Link Pay is used, so it's not permitted to add credit card surcharges. See our article on the surcharge for more information here.
• Q: Does Link work across different checkouts?
  
  • A: Yes! Thousands of eCommerce sites like Uber and AirBNB have adopted Link on their checkouts. Link has millions of users already set up for a speedy checkout.
    
    Link works across all Stripe-enabled websites - so if a customer added their card on Link on another website, it is saved for one-click checkout on your site as well!