Editing Products and Fees of an Order

Modified on Thu, 7 Sep, 2023 at 4:29 PM



After an order is complete, products can be added or removed.

Navigate to the order you wish to edit and select Edit next to Items Ordered.

To add a product select Add Product or search a product using Search Products. Adding any new product will issue new charges to the customer for that amount. 

To remove a product, click the Trash Can icon. Removing any charges will issue a partial refund.


Stripe Users: If multiple edits to products are made to an order this may cause a  full refund to be issued in your Stripe portal. New charges will then be issued in the Stripe portal immediately after. More info on Stripe orders can be found here.

Delivery and Other Charges

Additionally, there are a few editing option to choose from when editing Items Ordered.

Here we can make changes to the following fields: Delivery Charges, POS Discounts, Wire Out Fee, and Tip.

When editing these additional fields, any changes will issue new charges or partial refund for that amount.

Taxes can also be removed in this section. To do so, you must first add a new rate for 0% in you Tax Settings. More info on adding tax rates can found here.

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