The Floranext florist POS allows you to easily manage incoming and outgoing wire orders. This article will review recording incoming and outgoing wire orders,  not including Flower Shop Network.

To set up wire services with Flower Shop Network, please see Floranext POS and Flower Shop Network Overview.

TABLE OF CONTENTS

• Recording Wire Out Orders (For Reporting Purposes Only!)
• Recording Incoming Wire Orders (For Reporting Purposes Only!)
• Wire Service Reports

Recording Wire Out Orders (For Reporting Purposes Only!)

Start a new order and set order type to Wire Out. If Wire Out is not an option, navigate to Settings > POS Settings and set Use Wire Out to Yes.

Complete all order details as normal. For the Wire Out section, choose the wire service you will use to send the order.

Take Payment from your customer and complete the order as with any other delivery order.

Note: Wire services are for reporting purposes only and will not send the order out automatically. You will still need to send the order out.

Recording Incoming Wire Orders (For Reporting Purposes Only!)

An incoming order from a wire service will be recorded as a local delivery order, but since the payment for the order will be handled by the wire service, you'll select Wire Service as the payment method versus cash, credit card, etc. 

Create a new Delivery order. For the Customer Info, enter in the applicable wire service (FTD, Teleflora, Tribute Store) and fill in order detail.

Take Payment and select Wire Service, for payment method. it is recommended to fill out Wire Service info for reporting purposes. Complete order.

Note: Wire services are for reporting purposes only and will not send the order out automatically. You will still need to send the order out.

Wire Service Reports

For reporting, generate Wire Service Report to view outgoing and incoming wire service orders by going to Reports ➜ Wire Service Report and selecting the relevant time frame.