TABLE OF CONTENTS
Delivery Confirmation Email
Delivery Confirmation emails are sent to delivery order customers when the order is updated to Taken/Delivered on your Orders page.
To set up the message the customer will be emailed, navigate to Settings ➜ Email Confirmation Settings.
Receipt/New Orders Email
Receipt / New Orders emails are sent to customers when they place and pay for an order.
To set up the message the customer will be emailed navigate to Settings ➜ Email Confirmation.
Google Review
To set up the Google Review link the customer will be emailed, navigate to Settings ➜ Email Confirmation.
Enter Link Type: Google Place ID or Google Review Link.
When a customer leaves a positive review through delivery confirmation, they will then be redirected to your google review page.
Google Place ID:
Google Review Link:
Learn more about Review Management here!
Customer Replies
Emails sent through the Floranext system will show "Shop name <no-reply@floranext.com>" as the sender, but the customer replies to the email, it will be sent to the email that's been set under Settings > Store Info Store email.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article