Email Confirmation Settings

Modified on Thu, 7 Sep, 2023 at 1:15 PM


TABLE OF CONTENTS



Delivery Confirmation Email 


Delivery Confirmation emails are sent to delivery order customers when the order is updated to Taken/Delivered on your Orders page.


To set up the message the customer will be emailed, navigate to Settings ➜  Email Confirmation Settings.




Receipt/New Orders Email


Receipt / New Orders emails are sent to customers when they place and pay for an order.

To set up the message the customer will be emailed navigate to Settings ➜  Email Confirmation




Google Review


To set up the Google Review link the customer will be emailed, navigate to Settings ➜  Email Confirmation.


Enter Link Type: Google Place ID or Google Review Link. 


When a customer leaves a positive review through delivery confirmation, they will then be redirected to your google review page. 



Google Place ID:



Google Review Link:



Learn more about Review Management here!



Customer Replies


Emails sent through the Floranext system will show "Shop name <no-reply@floranext.com>" as the sender, but the customer replies to the email, it will be sent to the email that's been set under Settings > Store Info Store email.


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