In this article, we will go over two email confirmations, Delivery Confirmation and Receipt/New Orders.
TABLE OF CONTENTS
Delivery Confirmation Email
Delivery Confirmation emails are sent to delivery order customers when the order is updated to Taken/Delivered on your Orders page.
To set up the message the customer will be emailed, navigate to Settings > Email Confirmation
Receipt / New Orders Email
Receipt / New Orders emails are sent to customers when they place and pay for an order.
To set up the message the customer will be emailed, navigate to Settings > Email confirmation.
Email address Customers See
Emails sent through the Foranext system will show "Shop name <email@example.com>" as the sender, but the customer replies to the email, it will be sent to the email that's been set under Settings > Store info-Store email.