Delivery Settings

Modified on Thu, 18 Apr 2024 at 03:31 PM


TABLE OF CONTENTS


Website Delivery Calendar



To mark dates you are closed for delivery or need to turn off the calendar to stop the influx of orders during the holiday rush, you will need to use the website Delivery Calendar.

Navigate to Settings ➜ Website Delivery Settings ➜ Website Delivery and Pickup Calendars


What days are you always closed - Select the days when your shop is closed for delivery. 


What specific days are you closed this year - Mark on the calendar which dates you are specifically closed. For example January 1st - New years day or December 25th for Christmas. 





Same-Day Delivery Cutoff 



If you want customers to order by a specific time each day for same-day delivery, Navigate to Settings ➜ Website Delivery Settings ➜ Website Same-Day Delivery Cutoff


To select the specific days and times per day you would like customers to order by go to the Pickup Cutoff Times Per Day settings and select the enable the days you wish to apply the cutoff for.

In the Same-Day Delivery Policy - enter in your policy for same-day delivery ordering. 




Delivery Policy



The Delivery Policy appears on every product page on the website, ensuring that the customer will see your delivery policy before completing their website purchase.

If you'd like to add or update the default delivery policy, go to Settings ➜ Website Delivery Settings ➜ Same Day Delivery Policy.



Website Pickup Calendar


The Pickup Calendar allows you to set specific days on your Website Checkout when your business is or is not open for pickups and set a pickup cutoff time. 


Here you can chose to enable specific rules for pickup orders created on your website.

To locate the Pickup Calendar settings navigate to Settings ➜ Website Delivery Settings ➜ Website Delivery and Pickup Calendars. 


Enable Pickup Calendar on Website - Enable the Pickup Calendar to apply specific rules to pickup orders placed on your website. 


What Day Do You NOT Accept Pickup Orders? - Select the days of the week when your shop does not accept pickup orders. 


Pickup Calendar - Use this calendar to turn off website Pickup order availability for specific dates such as December 25th for Christmas.


Pickup Policy This policy will display on your website if your customer selects a pickup order option and you have enabled the pickup calendar.


When the Enable Pickup Calendar on Website setting is disabled pickup orders will follow the rules of the Delivery Calendar.



Same-Day Pickup Cutoff 



If you want customers to order by a specific time each day for same-day pickup, Navigate to Settings ➜ Website Delivery Settings ➜ Website Same-Day Delivery Cutoff and enable the toggle Enable Pickup Cutoff Times.


To select the specific days and times per day you would like customers to order by go to the Pickup Cutoff Times Per Day settings and select the enable the days you wish to apply the cutoff for.



Note: When the Enable Pickup Cutoff Times toggle is disabled the pickup orders on web will follow the Delivery Cutoff Times Per Day.




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