Before you get started, note that it is best to use a single-tray printer to print tickets from the app. However, if you'd like to try using your 2-tray printer, use the steps below.
Because every printer is different, please check your printer manufacturers' instructions on exactly how to find these settings on your unique printer.
- First, on the printer's screen or menu, specify the paper size in each tray (generally this should be Letter for Tray 1 and Legal for Tray 2).
- Try printing a ticket from the app to check it prints on the correct paper—if it doesn't, set the Default Tray on the printer to Tray 2 or the tray you have tickets in.
Please note, setting the default tray to Tray 2 using the above steps may cause other printouts from the Floranext iPad app (and other apps) to print to Tray 2.
If this problem persists, we recommend using a separate, single-tray printer for tickets to avoid this issue.