In your Floranext admin, navigate to Reports > House Account. This will show you all house accounts with outstanding balances.
Applying a Payment
Select the house account you want to apply a payment to. In the house account detail page, click Apply Payment on the right. Choose the payment method, enter in the amount and click Apply. The payment will automatically be applied to the latest invoice first, but you can change which invoice the payment will apply to before clicking Apply.
**Custom payment options are allowed for selection when applying a House Account Payment.
Removing a Payment
If a payment was applied in error, navigate to the house account page and find the payment in the Payments section. Click the Remove Payment button to the right of the payment you wish to refund.
**If you have integrated credit card processing with Floranext, this will create a refund of the payment to the credit card.
Applying and Removing Credit
If you wish to add a credit to a customer's House Account, you can fill in the Credit box when applying a payment to add the credit to the House Account.
To remove a credit, simply click the green 'Remove Payment' button for the payment that added in the credit.
If you add in a credit incorrectly and wish to remove it, you must remove the payment that added in the credit. Then the payment must be applied once more with the correct amount.