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Knowledge base
Point Of Sale 2.0 Standard
Point Of Sale Standard 2.0 | Setup
4
Install Remote Control software
Browser Set Up
Printer Set Up for Windows
Floranext Remote Print App - Setting Up & Troubleshooting
Point Of Sale Standard 2.0 | POS Settings
11
Delivery Charges
Email Confirmation Settings
Point Of Sale 2.0 | Lite | Stripe Settings
Print Settings
Reporting Categories
See all 11 articles
Point Of Sale Standard 2.0 | Take Order Screen
4
Take Order Process
Payment Methods
Discounts / Taxes
Wire Service Orders
Point Of Sale Standard 2.0 | Orders
3
Order Overview
Duplicating Orders
Subscription/Standing Order Process
Point Of Sale Standard 2.0 | Deliveries
2
Delivery Manager
Driver App
Point Of Sale Standard 2.0 | Reports
4
Daily Sales Reports, Sales Reports, and Sales Report Summary
Sales tax Report
Product Category Report
Wire Service Reports
Point Of Sale 2.0 Standard | Customers
1
Customers
Point Of Sale Standard 2.0 | Hardware & Tickets
5
Ticket Paper
Basic Credit Card Swipers
Receipt Printer
Cash Drawer
BBPOS Wise reader set up
Point Of Sale Standard 2.0 | Credit Card Processing
4
general
Stripe
USAePAY
Who should I contact with credit card processing issues or questions?
Website 2.0
Website 2.0 | Getting Started / What's New
2
Web 2.0 | Getting Started!
M2 Live Demo Sites
Website 2.0 | Business Settings
3
Website 2.0 - Taxes
Website 2.0 | PCI Compliance
Website 2.0 | Tips
Website 2.0 | Managing Products
8
Website 2.0 | Product Categories / Sub-Categories
Webiste 2.0 | Front Page Products
Website 2.0 | Products
Website 2.0 | Subscription Flowers
Website 2.0 | Designers Choice
See all 8 articles
Website 2.0 | Marketing
7
Website 2.0 | Google Ads
Customer Email Marketing
Website 2.0 | Google My Business
Website 2.0 | Google Reviews
Coupons and Discounts
See all 7 articles
Website 2.0 | Website Design
6
Website 2.0 | Pages
Website 2.0 - Banners
Website 2.0 | Footer
Website 2.0 | Top Bar Manager
Website 2.0 | Navigation Bar
See all 6 articles
Website 2.0 | Website Settings
11
Website 2.0 | Logo
Website Notification Settings
Website 2.0 | Website Delivery Policy
Website 2.0 | Business Hours
Website 2.0 - Delivery Settings
See all 11 articles
Weddings / Events 2.0
Wedding / Events 2.0 | Standard | Settings
3
2.0 Weddings/Events | Standard | Flower & Supply Settings
2.0 Wedding/Events | Standard | Wedding Categories
2.0 Wedding/Events | Standard | Proposal Settings
Wedding/Events 2.0 | Standard | General
3
Wedding/Events 2.0 | Standard | Creating a proposal
Wedding/Events 2.0 | Standard | Payments & Refunds
Wedding/Events 2.0 | Standard | Email and Printing Proposals
Point of Sale
Floranext POS | POS Setup (Start Here!)
27
POS Setup | Step #1 - Manage Tax Rate
POS Setup | Step #2 - Delivery Charges
POS Setup | Step #3: Wire Service Settings
POS Setup | Step #4 - POS Settings
POS Setup | What Ticket Paper Does Floranext Use?
See all 27 articles
Floranext POS | Basics - Daily Procedures
22
Basics | Taking an Order
Basics | How Do I Add Custom Options to My Products?
Basics | Viewing Your Orders
Basics | How to set up House Accounts in the POS
Basics | Disabling a House Account
See all 22 articles
Floranext POS | Hardware and Printing
10
Hardware and Printing | Receipt Printers for Floranext POS
Hardware and Printing | Cash Drawers for Floranext POS
Hardware and Printing | Using a Barcode Scanner with the Floranext POS
Hardware and Printing | Recommended Hardware for the Floranext POS
Hardware and Printing | Switching Off Headers and Footers on Printouts
See all 10 articles
Floranext POS | Integrated Credit Card Processing
15
Integrated Credit Card Processing | Refunding a Customer for a Credit Card Transaction
Credit Card Processing Options for Flower Shops Using Floranext
Setting Up Stripe Credit Card Processing Through Floranext
Integrated Credit Card Processing | How Do I Run a Debit Card?
Now that Stripe is set up...
See all 15 articles
Floranext POS | Taking Orders and Order Management
15
Duplicating an Order
Managing Incoming/Outgoing Wire Orders with Floranext
Setting Up FSN Order Sending/Receiving
Adding a Non-Taxable Product to an Order
Removing a Customer Credit Card on File
See all 15 articles
Floranext POS | Reports
11
How do I calculate my taxes for a given time period?
Reports | Updating Customer Records
Credits and how to View them in Reports
Reports | How do I run a report of unpaid COD/Pay Later Orders?
How to Generate a Marketing Report
See all 11 articles
Floranext POS | House Account Billing
10
House Account Billing | Creating a House Account
House Account Billing | Applying or Removing Payments on House Account Invoices
House Account Billing | How to Add a Credit To a House Account and Apply the Credit
House Account Billing | How to Apply Late Fees to my House Accounts
House Account Billing | How to Email/print House Account Payments to my Customer
See all 10 articles
Floranext POS | Marketing
5
Sending Email Newsletters with Floranext
How to Print Address Labels
How to Export my Customer List from Floranext
How to Determine who my Best Customers are
Marketing | Reminder Emails
Floranext POS iPad App | Hardware
3
Recommended Hardware for Floranext POS iPad App
What size receipt paper does the app support?
Printing Tickets from the iPad App
Floranext POS iPad App | Stripe Miura Credit Card Reader FAQs
4
Connecting Miura M010 EMV Credit Card Reader to iPad
Can I use the Miura Credit Card reader with my computer or laptop?
Device not found error when paying with Credit Card - Present (Stripe)
What if my customer removes their credit card before the transaction is completed or device says "aborted?"
Floranext POS iPad App | Castles MP200L iPad EMV Reader
6
How to Use the Castles MP200L EMV Credit Card Reader on the Floranext POS iPad App
Setting Up the Castles MP200L Credit Card Reader on iPad App
Can I use the Castles MP200L device to take EMV credit card transactions?
Can I use the Castles MP200L on my computer too, or only the tablet?
How Do I View Transactions I've Completed on the Castles MP200L Device?
See all 6 articles
Floranext POS iPad App | Stripe BBPOS Chipper Credit Card Reader
3
Stripe BBPOS | Status Lights & Version Numbers
Where can I buy the Stripe BBPOS Chipper?
Floranext iPad POS App Required Update: BBPOS Chipper 2X Firmware Before Dec 31, 2021
Floranext POS iPad App | FAQs
7
iPad POS | Overview and Best Practices!
iPad POS | Taking an Order
What Features are Available in the App?
iPad POS | Downloading and Logging into the Floranext iPad App
iPad POS | Removing a Product on Checkout
See all 7 articles
Quickbooks Online
1
QuickBooks Online Errors
Website
Floranext Website | Getting Started Tutorials
8
Getting Started | Tutorial #1 - Getting Around Your Floranext Dashboard
Getting Started | Tutorial #2 - Setting Up Delivery Charges
Getting Started | Tutorial #3 - Editing and Adding Products
Getting Started | Tutorial #4 - Website Design
Getting Started |Tutorial #5 - Adding Website Pages
See all 8 articles
Floranext Website | Managing Products and Content
19
Managing Products and Content | Adding Product Catalogs
Managing Products and Content | Changing Product Prices
Managing Products and Content | Creating a New Category or Subcategory
Managing Products and Content | Switching a Product or Category On or Off
Managing Products and Content | Adding Custom Options to Products
See all 19 articles
Floranext Website | Website Content & Design
26
Website Content & Design | Front Page Banners
Flower Subscriptions Overview
Website Content & Design | Local Pages
Website Content & Design | Adding Front Page Blocks
Website Content & Design | Updating Footer Text and Content
See all 26 articles
Floranext Website | Website Settings
13
Website Settings | Changing Tax Rate
Website Settings | Web Order Notifications
Website Settings | Creating Coupons
Website Settings | Same-Day Delivery Cutoff Times
Website Settings | Changing Where the Home Button Links
See all 13 articles
Floranext Website | Marketing Setup
12
Marketing Setup | Step #1 - Website Marketing - Floranext SEO Settings
Marketing Setup | Step #2 - Florist Website Marketing - Google For Business
Marketing Setup | Step #3 - Florist Website Marketing - Backlinks
Marketing Setup | Step #4 - Florist Website Marketing - Online Advertising
Marketing Setup | Step #5 - Florist Website Marketing - Reviews
See all 12 articles
Floranext Website | Social Media
2
Social Media | How to Add Social media Icons ( Facebook, Twitter, blog, Pinterest, Instagram, Yelp and Google+) to Your Website
Social Media | How to add a Google Place ID?
Floranext Website | Search Engine Optimization (SEO)
10
SEO | Basics of SEO
SEO | Listing Your Site on Google Business
SEO | Connecting to Google Analytics
SEO | Changing Your Domain
SEO | Using Alexa to Study Site Traffic
See all 10 articles
Frequently Asked Questions (FAQ)
See What's New!
12
Flower Subscriptions Overview
Floranext Super Ticket Paper
Floranext Delivery Manager: A Brief Overview
Steps to Reconnect | Quickbooks Update: Oauth 2.0
Google Reviews
See all 12 articles
Holiday Q&A
5
Increasing or Decreasing Prices for the Holidays
Delivery Manager Overview
Can I block off certain days for delivery?
How do I change my front page banner?
Order Calendar
Frequently Asked Questions
35
How do I switch to Floranext from my current website?
How Do I Use My Floranext Dashboard?
How do I use or access a vanity email with Floranext?
What are Floranext's support hours and how can I get assistance with my Floranext software?
How do I temporarily suspend website orders during the holidays?
See all 35 articles
House Accounts
1
How do I export customer and house account data from my old POS to import to Floranext?
General Troubleshooting
6
Changing Google Chrome Print Preview to Classic View
Cash Disbursement Dropdown Not Visible
Unable to Search for a Customer in Take Order that Exists in the Customers Database
Why aren't my add-on products showing on my website?
Upgrading Your Web Browser
See all 6 articles
Wedding and Event Proposal Manager
Floranext Proposals | General
8
Proposals | Creating a Wedding or Event Proposal
Proposals | Getting Started
Proposals | Adding photos to wedding and event proposals
Proposals | How do I take payment on a wedding/event proposal?
Proposal | How can I change the sending email address used for proposals?
See all 8 articles
Floranext Proposals | Settings to Get Started
4
Setting the tax rate and adding non-taxable items to a proposal
Changing Default Proposals List Filters
Setting Tax Rate and Adding Non-Taxable Items to a Proposal
Updating Terms and Conditions
Floranext Proposals | Creating a Proposal
7
Adding Photos to a Wedding or Event Proposal
How Do I Change the Status of a Proposal?
How Do Add Flowers/Supplies to a Proposal?
Can I Change My Markups Per Proposal?
Where Can I See an Estimate of Cost for a Proposal?
See all 7 articles
Floranext Proposals | Payments and Refunds
5
Taking Payment or Deposit on a Proposal
Printing Receipts from a Proposal
Adding a Payment to a Proposal
Creating a Refund on a Proposal
Emailing a Receipt for a Proposal
Floranext Proposals | Creating Shopping List
1
Printing a Shopping List
Floranext Proposals | Printing and Email
3
Sending a Proposal by Email
Printing a Worksheet from a Proposal
Printing a Proposal
Floranext Proposals | Proposal Features
2
Inspiration Page
Proposal Calendar
Floranext Proposals | Settings
4
Proposal Settings | Setting terms and conditions on a proposal
Proposal Settings | Changing the default proposals list filters
Proposal Settings | Setting the tax rate and adding non-taxable items to a proposal
Proposal Settings | Adding your logo to proposals
Floranext Advanced Proposals | General
19
Advanced Proposals | Creating a Wedding or Event Proposal
Advanced Proposals | Adding Photos to a Wedding or Event Proposal
Advanced Proposals | Taking Payment or Deposit on a Proposal
Advanced Proposals | How Do I Change the Status of a Proposal?
Advanced Proposals | How Do I Create a Component on a Proposal? The Line Item Details Popup
See all 19 articles
Floranext Advanced Proposals | Settings
11
Advanced Proposals | Settings Overview
Advanced Proposals | Markup Settings
Advanced Proposals | How Do I Add My Logo to Proposals?
Advanced Proposals | How Can I Hide Completed or Canceled Proposals?
Advanced Proposals | How Do I Add Tax by Line Item on My Proposals?
See all 11 articles
Point of Sale 2.0 | Lite
Point Of Sale 2.0 | Lite | What's New / Getting Started
1
Point Of Sale 2.0 | Lite | Before Installing
Point Of Sale 2.0 | Lite | Take Order Page
1
Point of Sale 2.0 | Lite | Taking an Order
Point Of Sale 2.0 | Lite | Orders
1
Point of Sale 2.0 | Lite | Orders
Point Of Sale 2.0 | Lite | Deliveries
1
Point Of Sale 2.0 | Lite | Delivery
Point Of Sale 2.0 | Lite | Products
1
Point of Sale 2.0 | Lite | Products
Point Of Sale 2.0 | Lite | Reports
2
Point Of Sale 2.0 | Lite | Daily Sales Report
Point Of Sale 2.0 | Lite | Sales Report
Point of Sale 2.0 | Lite | Settings
5
Point Of Sale 2.0 | Lite | Store Info
Point Of Sale 2.0 | Lite | Delivery Charges
Point Of Sale 2.0 | Lite | Email Confirmations
Point Of Sale 2.0 | Lite | Tax
Point Of Sale 2.0 | Lite | POS Settings | How to Add an Employee