During peak holiday seasons, businesses often experience a surge in orders that can overwhelm inventory, staff, and logistics. To maintain service quality and avoid delays, some businesses opt to temporarily pause their website orders. This strategy helps manage demand, prioritize in-store or pre-scheduled orders, and ensure a smoother customer experience. In this article, we’ll explore when and how to implement a website pause effectively while maintaining customer trust and satisfaction.
Website Delivery Calendar
To mark dates you are closed for Delivery or need to turn off the calendar to stop the influx of orders during the holiday rush, you will need to use the Delivery Calendar.
Navigate to Settings ➜ Website Delivery Settings ➜ Website Calendar
What days are you always closed - select the days when your shop is closed for Delivery.
Specific Dates - Mark on the calendar which dates you are specifically closed. For example January 1st - New years day or December 25th for Christmas.
How to Add a Website Top Bar Notification
Adding a top bar gives you the ability to put a banner of text on a colored background across the very top of your florist website. This can be great for announcing special holiday hours or closures.
To activate your top bar, navigate to Website ➜ Design ➜ Top Bar Manager.
- Set Show Top Nav Bar Text to Yes.
- Choose your text color and your bar background color.
- Select your text size.
- Finally, add the text you would like displayed on the top bar.
- To put text on a new line, simply type <br> after the last line before the break. Be sure to click Save!
Add a Message to Delivery Policy Section (OPTIONAL)
Add a message to your delivery section sharing what your policy will be for the rest of the week, or to announce the need to call the shop for an order.
Settings ➜ Website Settings ➜ Website Settings
The Delivery Policy appears on every product page on the website, ensuring that the customer will see your delivery policy before completing their website purchase.
