Frequently Asked Questions

What are Floranext Support's hours and how do I get assistance with my Floranext software?
Find Answers Online 24/7 The Floranext Helpdesk is full of searchable articles to help you find answers you need fast. Visit Support.Floranext....
Fri, Feb 24, 2017 at 1:02 PM
Temporarily Suspend Website Orders / Turn Website Orders off for the Holidays!
Do you want to temporarily suspend your website from receiving customer orders during a busy time or the Holidays - follow the steps below.  Please not...
Thu, Dec 22, 2016 at 11:27 AM
How to Check my GoDaddy Email Account
Typically your email is provided by your domain registrar such as GoDaddy or Network Solutions. Checking GoDaddy email is easy.  Just log in with your ...
Fri, Aug 26, 2016 at 9:40 AM
How do I create an employee account with limited access?
We can create a different login for employees or others with more limited access than the store owner profile. Choose which pages you want the ac...
Fri, Aug 26, 2016 at 9:40 AM
How to set up Floranext's POS on my home computer or cell phone
It's easy to set up your Floranext florist POS on your home computer. This will allow you to take phone orders, access reports, and view orders fro...
Fri, Aug 26, 2016 at 9:41 AM
How to Set up a Vanity Email or Personal Email Address
Vanity Emails can be easier for customers to remember and look more professional.  Examples of these are info@bestflowers.com or anything@yourdomain.com. ...
Wed, Jul 13, 2016 at 11:52 PM
How do I clear my browser cache?
Clearing your browser cache will cause any cached versions of your Floranext POS & Website to be removed from your computer so the most recent vers...
Sat, Jul 30, 2016 at 7:24 PM
Anti-Virus | Floranext Recommendation
There are several free Anti-Virus software tools available. We recommend AVG Free Anti-Virus. http://free.avg.com/us-en/free-antivirus-download
Wed, Jul 13, 2016 at 11:55 PM
Why are there pop-ups or ads on my POS or Website?
Floranext websites and POS are ad-free.   If you are experiencing ads or pop-ups please try the following or contact your local computer tech to address t...
Wed, Jul 13, 2016 at 11:55 PM
How to Keep Track of my Employees Time
Here are some recommended Time Clock and Payroll providers. Most will offer a free trial, see below! TimeClock Only Time Clock Wizard (free) https:/...
Wed, Jul 13, 2016 at 11:58 PM