Email service is typically offered by your domain registrar (e.g. GoDaddy, Network Solutions). Floranext does not provide emial, but if we are managing your website, we can help you set up email.
Vanity Email - email in the format email@example.com is a "vanity email" and requires some setup with your registrar and Floranext. Call your rep to help out
Free email - firstname.lastname@example.org - is a free email and doesn't require any setup from Floranext