The Floranext florist POS allows you to easily manage incoming and outgoing wire orders. This article will review how to record incoming and outgoing wire orders, not including Flower Shop Network. To set up Wire Services, including Flower Shop Network, see articles below:

Wire Service Settings

Floranext POS and Flower Shop Network Setup

 

How to Record Incoming Wire Orders for Reporting Purposes Only

An incoming order from a wire service will be recorded as a local delivery orders, but since the payment for the order will be handled by the wire service, you'll select Wire Service as the payment method versus cash, credit card, etc. (For help recording Flower Shop Network Orders, see Floranext POS and Flower Shop Network Overview)

Create a new Delivery order.

For the Customer Info, enter in the applicable wire service ( FTD, Teleflora, Bloomnet ) and fill in order details.

Click Take Payment, choose Wire Service

wire_take_payment.png

Several optional fields will appear to allow you to enter in more details about the sending florist. All are optional.

It's recommended to at least fill in the last field 'Wire Service' because the Wire Services Report generates a list of incoming orders based on this field. 

wire_service_info.png

 

 

How to Record Wire Out Orders for Reporting Purposes Only

(For help recording Flower Shop Network Orders, see Floranext POS and Flower Shop Network Overview)

 

Start a new order, choosing Wire Out

If Wire Out is not an option, navigate to Settings > POS Settings and set 'Use Wire Out' to Yes

wire_out.png

 

Complete all order details as normal.

For the 'Wire Out' section, choose the wire service you will use to send the order (If the wire service is not shown in list, see Wire Service Settings for guidance)

Note these wire services are for reporting purposes only and will not send the order out automatically. You will still need to send the order out.

wire_service.pngTake Payment from your customer and complete the order as any other delivery order.

 

Wire Service Reports

For reporting, generate Wire Service Report to view outgoing and incoming wire service orders by going to Reports > Wire Service Report and selecting the relevant time frame.